Features of Microsoft Dynamics 365 Sales

Dynamics 365 for Sales helps in several areas of a business –

• Complete understanding of the sales pipeline
• Management, tracking, and visibility into the sales pipeline to understand where leads are coming from and their conversion rate.
• Better insights for lasting customer relationships
• Implementing sales processes that are efficient, flexible, and successful using instantly accessible live data to create interactive reports with deep insight.
• Understanding and adapting to customers needs to be based on interactions with your business.
• Unified tools to boost profitability and productivity
• Transparently sharing marketing and sales collateral with easier collaboration for sharing internal information
• Helps you set business goals for your organization, like service, marketing, etc., and analyze the metrics such as total number of tasks completed, number of services done, and the revenue.
• Integration with Outlook can help in viewing information about an email or appointment, linking it to an account or case in your app
• Shorten the sales cycle using an AI-powered single workspace that helps you to engage, communicate and connect with the right customer
• Insight cards keep you updated on your important meetings, schedules. Sales insight assistant displays cards in categories like upcoming meetings, reminders, and insights.